One Tap Messaging

Gain and keep more customers by delivering an exceptional experience. Relay’s one tap messaging lets you send consistent, professional text messages with just the tap of a button — keeping customers updated while your team saves time. A win for everyone.

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Faster, more effective communication

Skip the phone calls and emails. Instead, send updates your customers will instantly see and appreciate.

80%

Of customers say the experience a company provides is as important as its services.

63%

Of customers say would switch to a company that offered text messaging as a communication channel.

99%

Of texts get opened and most messages are read in under 5 seconds.

How it works

Send professional text messages to customers without typing.

Tap a tile with the message you’d like to send.

A pre-written text is sent to your customer.

Meet our time-saving tiles

Creating an exceptional customer experience has never been so easy.

Testimonials

What attracted us to Relay is the simple communication tiles our technicians can use to send our customers an ETA, arrival/departure, reviews and referral requests, along with appointment reminders. Simple, easy and a great return on our investment.

Jeff B.

Because of Relay, our customers are happier knowing exactly what is happening at any given time. The insights we get from Relay help us perform better than the last appointment.

Alan T.

Relay enables greater connections with their users, through better messaging and workflow software to enable a more efficient business operations, especially given the shift to mobile.

Kindle N.

My Team and I are very interested in companies that empower small businesses-the backbone of America's economy. I came across Relay recently and the focus on providing simple. mobile-friendly customer support software for the service industry resonated with me.

Urvashi S.

I love how streamlined and straightforward the Relay experience is. Field service professionals lack the tools they need to run and grow their business and we really appreciate the beauty in the simplicity we see with Relay.

Jai S.

Companies who focus on customer experience make 60% more revenue. Drive more revenue with One-Tap Messaging.

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One Tap Messaging

Faster, more effective communication

How it works

Meet our time-saving tiles

Introduction & ETA

Share photos

Send offer

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Payment request

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Testimonials

Companies who focus on customer experience make 60% more revenue. Drive more revenue with One-Tap Messaging.